Hermann Asal Gmbh

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4.2

( 16 reviews )

Building Supplies, Handyman, Carpenters

Closed 08:00 AM - 12:00 PM , 01:00 PM - 05:00 PM See Hours

Im Drachenacker 1, 77656 Offenburg, Germany +49 7815-070

Introducing Hermann ASAL GmbH, a renowned building materials supplier located in Offenburg, Germany. With a reputation for quality products and exceptional service, Hermann ASAL GmbH has become a trusted name in the industry. Whether you're in need of door hinges for refrigerators or any other building materials, Hermann ASAL GmbH has you covered. Visit their specialist store at Drachenacker 1 in Offenburg or explore their convenient online shop for a wide range of products. Their knowledgeable team is ready to assist you in finding the perfect solution for your needs. Trust in Hermann ASAL GmbH for all your building material requirements.

Reviews

4.2/5

16 reviews

5 stars

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1 stars

Hyun taek kang

March 22, 2024

Been here for the first and last time. False information was given on the phone that something could be done. I then drove there from 30km away. The result: no employee knew how to proceed or what to do. One asked the other and they just cursed in front of me, the customer, about how everything was going wrong etc etc. Unfortunately, none of the employees at the information counter gave anything to the other. They were all the same. In the end I was there for a whopping 35 minutes and still no one knew what to do next. I just noticed the same game from another customer. The employees are anything but motivated and competent. I'm sorry for this review but unfortunately it completely corresponds to my visit.

Peter lanc

March 22, 2024

Was here this morning. Was immediately well advised and served at the information desk.🌞🌞 I needed 20 sheet metal screws and had a sample with me. This was measured precisely.👁👁 After about 15 minutes I had the sheet metal screws I needed in my hands in a plastic bag.🌞🌞 If I don't have any 08-15 screws or If you need any other material, I've come to the right place. 😜😜 I always enjoy coming here.😃😃 If you liked the hints, Please thumbs up.👍👍

Darrell peters

March 22, 2024

12/28/2023 Very unfriendly at the information desk. In my opinion, not an expert and no effort to serve me.

Jacob caddell

March 22, 2024

The price for the parts is €8.95 plus tax. The final invoice amount is €31.55. This includes logistics costs of 17.00 euros. Cheap is different. I will get my spare parts elsewhere in the future. At least not at ASAL anymore.

Jo hamilton

March 22, 2024

Is that what I as a customer can now expect from the highly regarded company Asal? I politely said good morning to the bearded gentleman with the glasses behind the counter here in Offenburg. A grumpy over here was all. When asked about a simple locker lock, the answer was no. Apparently this is done on his part. The rest of the short contact was sad how someone like that can be in customer contact. Don't complain if people are shopping more and more online. I can get what I'm looking for there. But if you get in front of people like that, I have no interest in continuing to go to this store.

Paulo henrique lemos

March 22, 2024

Great people, great shop, great advice... Also a great selection of Milwaukee products

Dana callela

March 22, 2024

Goods were ordered because they weren't in stock, but we never picked them up, we still got an invoice and now a huge drama. Outrageous, we'll never go there again. Actually not even worth 1 star.

Sandy jamison

March 22, 2024

I asked about safety shoes. I was immediately yelled at by an employee asking if I hadn't heard about corona. That there would be no access here. As a commercial customer, I can shop there, but I didn't know that I had to order my goods online first and pick them up later. You can also say/explain this normally to a customer. Instead of immediately answering customers in a mushy way. I forwarded this to my company. From now on we will buy from the competition. I went straight across the street to the competitor, where I was even allowed to go in and try on the safety shoes. So much for the topic. Some are just professional and some still have a lot to learn.